Top Frequently Asked Questions

Very simple!

1. Register with us or use a guest account to add items to your cart

2. Proceed to checkout, making sure all address and telephone information is correct.

3. Complete phone verification and proceed to Paypal.

4. Pay with your Paypal account or use a credit/debit card.

5. Wait for your product to be emailed!

There could be a few reasons:

• You are a first time buyer or are checking out as a guest.
• Your account status may not have been updated if you are a return user, in this case contact us.
  
• If the product title does not include "instant delivery" then it is not available for instant delivery, however you will still receive your code.
• If you have not received your code at all, please check your order status in your account area. Product codes will also be displayed there.

All orders unless fraudulent will be emailed within 12 hours of payment, no later!

Your points balance is updated in your account, you will also receive emails anytime your balance changes.

Check out the phone verification help page for details, make sure you are using a landline or mobile phone! If you still cannot figure it out  -  contact us

For your convenience we offer both Credit/Debit Card and Paypal. No matter which way you decide to go, it is always simple and under strict secure transactions protocol. All transactions are secured by Paypal and none of your payment details are stored on our site.

It's easy to find the answer you are looking for or to get in touch with us! You can:

• Send us a quick message
• Browse all our products